Terms & Conditions

Last updated: 15 December 2025

Welcome to BabaNBear. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our made-to-order apparel. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General

BabaNBear reserves the right to update or amend these Terms at any time. Any changes will take effect once posted on our website. Continued use of the website constitutes acceptance of the revised Terms.

2. Products & Availability

All products are subject to availability and may be modified or discontinued at any time without notice.
Product images are for illustrative purposes only. Colours and details may vary slightly due to screen settings and the production process.

3. Sizing & Size Chart Disclaimer

Sizing information is provided as a guide only. Measurements may vary slightly due to manufacturing processes.

Customers are responsible for reviewing the size chart before placing an order. BabaNBear cannot accept responsibility for sizing issues where the size chart has been consulted prior to purchase.

4. Pricing & Payments

All prices are listed in GBP unless otherwise stated.
Prices may change without notice.
Payment must be received in full before orders are processed.
BabaNBear reserves the right to cancel or refuse orders due to pricing errors, suspected fraud, or unauthorised transactions.

5. Orders & Acceptance

An order is considered accepted once you receive an order confirmation email. BabaNBear reserves the right to cancel or limit quantities per order.

6. Fulfilment & Shipping

All BabaNBear products are made to order and fulfilled by our third-party fulfilment partner, Printful.
Processing times and estimated delivery dates are provided at checkout and are estimates only. BabaNBear is not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
Responsibility for delivery remains with BabaNBear until the order is delivered. In the event of a lost shipment, we will work with Printful and the shipping carrier to investigate and resolve the issue in line with Printful’s policies.

7. Returns, Refunds & Exchanges (Made-to-Order Products)

Because all BabaNBear products are made to order, we do not accept returns or exchanges for reasons such as incorrect sizing, change of mind, or buyer’s remorse.
Refunds or replacements are only offered in the following cases:
The item arrives damaged or defective
The wrong item was received
There is a confirmed printing or manufacturing error
Customers must contact us within 7 days of delivery and provide clear photographic evidence of the issue. In some cases, additional information may be requested to verify the claim.
Approved claims will result in a replacement or refund at our discretion. Original shipping fees are non-refundable, and non-defective items are not eligible for return.

8. Defective or Incorrect Items

Claims for defective, damaged, or incorrect items must be submitted promptly. In line with Printful’s policies, claims must be reported within 30 days of delivery for consideration.

9. Intellectual Property

All content on this website, including designs, images, logos, text, and graphics, is the intellectual property of BabaNBear and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, BabaNBear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Indemnification

You agree to indemnify and hold harmless BabaNBear from any claims, damages, or expenses arising from your breach of these Terms or misuse of our website or products.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United Kingdom.

13. Contact Information

For questions regarding these Terms, please contact us at:
📧 babanbeargotmail@gmail.com